Power Virtual Agents

Our Services

Power Virtual Agents

Power Virtual Agents (PVA) is a powerful chatbot creation tool within the Microsoft Power Platform that allows businesses to design, build, and deploy conversational bots using an intuitive graphical interface—without writing any code. It helps automate customer queries, internal support tasks, and routine operations with AI-driven conversations and custom workflows.

Whether you need a self-service bot for customers or an internal assistant for employees, Power Virtual Agents delivers intelligent automation with ease.

What You Can Build With Power Virtual Agents

  • Customer support bots
  • Lead generation & sales assistant bots
  • Order tracking & booking bots
  • HR helpdesk bots
  • IT support & troubleshooting bots
  • Internal knowledge base bots
  • Appointment scheduling bots
  • Industry-specific automation assistants

Benefits of Using Power Virtual Agents

  • Reduce Support Load
    Automate repetitive queries and free up your support team.
  • Instant Responses
    Provide 24/7 smart assistance to customers and employees.
  • Deep Integrations
    Connect seamlessly with Microsoft 365, Dynamics, and 700+ external applications.
  • Smarter Conversations
    AI-driven understanding ensures natural, accurate, and helpful replies.
  • Data-Driven Optimization
    Real-time analytics help you refine and improve bot performance continuously.
  • Cost-Effective Automation
    Deploy enterprise-grade bots without expensive development or infrastructure.

Our Services

How can we serve you?

We understand the importance approaching each work integrally and believe in the power of simple and easy communication.

info@infugena.com